Terms and Conditions

Boat Trips Dubai – Operated by MLR Concierge Services

Effective Date: [21/10/2024]

By using www.yachtrentalsdubai.com (“Website”), you agree to comply with these terms and conditions (“Terms”). If you do not agree to these Terms, please do not use this Website or our services. MLR Concierge Services reserves the right to update or revise these Terms at any time without prior notice. Continued use of the Website or services constitutes your acceptance of the updated Terms.

1. General Terms

1.1 Boat Trips Dubai provides yacht charters and related services in Dubai, UAE. These Terms govern all bookings, payments, cancellations, and interactions with our Website and services.

1.2 MLR Concierge Services operates the services under the Boat Trips Dubai brand.

1.3 By making a booking through www.yachtrentalsdubai.com, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract. If you are booking on behalf of a group or another individual, you represent that you have the authority to act on their behalf.

2. Bookings and Payments

2.1 Booking Confirmation: A booking is only confirmed upon full payment or payment of a specified deposit.

2.2 Payment Methods: Payments can be made via credit card, bank transfer, or other approved payment methods as specified on the Website.

2.3 Prices and Currency: All prices listed on the Website are in AED (United Arab Emirates Dirham) unless stated otherwise. Prices are subject to change based on availability and seasonal factors.

2.4 Taxes and Fees: Prices include applicable taxes and service fees unless explicitly mentioned otherwise.

3. Cancellation and Refund Policy

We understand that plans can change. Our cancellation and refund policy is as follows:

  • 72 hours before departure: Full refund (100%)
  • 48 hours before departure: 50% refund
  • 24 hours or less before departure: No refund

3.1 Late Arrivals or No-Shows: If you do not show up at the designated departure time, no refund will be issued. We recommend arriving at least 15 minutes before your scheduled trip.

3.2 Operator’s Cancellation: In the rare event that we cancel a booking due to weather, technical issues, or other unforeseen circumstances, you will receive a full refund or the option to reschedule your booking.

3.3 Rescheduling Policy: If you wish to change the date or time of your booking, requests must be submitted at least 72 hours before the departure to avoid penalties. Rescheduling is subject to availability.

4. Safety and Code of Conduct

4.1 Compliance with UAE Law: All guests must comply with UAE laws and the rules of Boat Trips Dubai during the charter. This includes adherence to local alcohol consumption and public conduct regulations.

4.2 Captain’s Authority: The captain has full authority during the charter and may refuse boarding or terminate a trip if guest behavior is deemed unsafe or disruptive. No refund will be issued in such cases.

4.3 Guest Safety: All passengers must follow the safety instructions provided by the captain and crew. Boat Trips Dubai is not responsible for accidents resulting from the failure to comply with safety guidelines.

5. Liability Disclaimer

5.1 Assumption of Risk: By participating in our yacht charters, you acknowledge that maritime activities involve inherent risks. You agree to participate at your own risk.

5.2 Liability Limitation: To the extent permitted by law, Boat Trips Dubai and MLR Concierge Services are not liable for personal injury, property damage, or losses incurred during the trip, unless caused by our gross negligence or willful misconduct.

5.3 Third-Party Services: We may work with third-party operators (e.g., catering or transportation providers). We are not responsible for the actions or omissions of these third parties.

6. Use of Website and Intellectual Property

6.1 Copyright and Trademarks: All content, including text, images, logos, and designs on the Website, is the intellectual property of Boat Trips Dubai or licensed to us. Unauthorized use is prohibited.

6.2 Permissible Use: You may only use the Website for lawful purposes and in accordance with these Terms. Any misuse of the Website (e.g., copying content, unauthorized bookings) will result in appropriate legal action.

6.3 Links to Third-Party Websites: Our Website may contain links to third-party websites. Boat Trips Dubai is not responsible for the content or privacy practices of those websites.

7. Privacy Policy

7.1 All personal information collected through the Website is governed by our Privacy Policy, available at www.yachtrentalsdubai.com/privacy-policy.

7.2 By using our Website, you consent to the collection, use, and sharing of your personal information as outlined in the Privacy Policy.

8. Force Majeure

8.1 Boat Trips Dubai is not liable for any failure to perform or provide services due to circumstances beyond our control, including but not limited to acts of God, extreme weather, government restrictions, strikes, or technical failures.

9. Dispute Resolution and Governing Law

9.1 Governing Law: These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.

9.2 Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

10. Indemnification

You agree to indemnify and hold harmless Boat Trips Dubai, MLR Concierge Services, and their officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) resulting from your use of our Website or services, or your violation of these Terms.

11. Changes to Terms and Conditions

MLR Concierge Services reserves the right to modify these Terms at any time. Any changes will be posted on www.yachtrentalsdubai.com. Continued use of the Website after such updates constitutes acceptance of the new Terms.

12. Contact Information

If you have questions about these Terms or need further assistance, please contact us:

Boat Trips Dubai
Operated by MLR Concierge Services
Email: [email protected]
Website: www.yachtrentalsdubai.com